LEGAL NOTE: when entering and using our webpage you are accepting our terms and conditions, cookies and private policy.
EcuadorTrails is a registered brand and this website www.ecuadortrails.com and https://ecuadortrails.tours are owned and managed by Rene Erazo, who as a private citizen living in the country of Ecuador and a citizen with a business identification number 1718292657001, It operates in the field of preparation and marketing of tourism services accessories, such as excursions, guided tours, private tours, tastings, etc. It performs its business primarily through the internet. The terms and conditions described here apply to all services, cruises, programs or any third-party program or services sold or arranged by EcuadorTrails in this website.
The user of the site has access to information about products and services related to tourism and traveling, in this cases, the user can make reservations and buy those products and services through the site. The bookings and purchases of the user are subjects to this terms and conditions. The user has to accept the terms and conditions established by any supplier the agency wishes to hire; including and without limitation to the payment of any accrued amounts and compliance with any rules and restrictions regarding the availability of rates, products or services. In the case that there could be any special rules or restrictions that could affect the fare of the service or product selected by the customer, the user already accepts them.
The service providers each within the scope of their respective obligations, they will be liable to the User for compliance with the obligations derived from the regulations to the date of the delivery of the service. The providers will also be responsible of the terms and conditions of sale of each product or service offered by them, the Agency does not have responsibility over the products or services that are not delivered by them directly.
All contents on the site are exclusive and property of Ecuador Trails, which is a registered brand itself protected by national and international industrial and intellectual property regulations given by the IEPI (Ecuadorian Institute of Intellectual Property).
Ecuador Trails presents this site as it is and makes the greatest efforts to update, maintain and operate it, not being able to guarantee the absence of technical failures, the infallibility of the service, or that the system or portal is operative at all times. Ecuador Trails provides through its website different information about products and services provided by third parties, so it can not assume any legal responsibility for the lack of veracity, accuracy and / or updating of the information contained in the product offers, or services offered on the Website which are operated by the different suppliers of products and / or services. The agency does not assume any responsibility for the damages that may be derived, directly or indirectly, from the acquisition of a product or the provision of a service offered on its site, due to the negligence of the supplier of the product or service or any other cause alien to the agency (see conditions and policies for each Product). If for reasons of overwhelming force or fortuitous event (including, but not limited to; political, economic or instability disorders that affect security, natural disasters, etc.), result in deficiencies in reservations, confirmations and / or execution of Any trips or services that are contracted through Ecuador Trails, for circumstances that do not have the condition of foreseeable or solvable by Ecuador Trails or if it is even impossible to comply with some of the agreed benefits, Ecuador Trails is excluded from any legal liability derived, from those deficiencies or defaults.
The Agency’s website may contain links to other websites not managed by us, which are included for reference purposes only. Ecuador Trails does not exercise any control over those websites, nor is it responsible for its content. The inclusion of links to other websites does not imply that the agency promotes, endorses, guarantees or recommends them. Such links are only offered as informative references, without any kind of assessment of its contents, owners or services or products offered from them.
The Users voluntarily renounce their jurisdiction and competence and agree to submit any dispute for reason or on the occasion of relations with Ecuador Trails to the resolution of an Arbitration Court of the Camara de Comercio de Quito that will be subject to the provisions of the Law of Arbitration and Mediation, the Regulation of the Arbitration and Mediation of the Camara de Comercio de Quito and the following rules: (i) The arbitrators will be selected in accordance with the provisions of the Arbitration and Mediation Law; (ii) The parties renounce to the ordinary jurisdiction, agree to abide by the award issued by the Arbitral Tribunal and to not undertake any type of appeal against the arbitration award; (iii) For the execution of precautionary measures, the Arbitral Tribunal is empowered to request the assistance of judicial police and administrative public officials without recourse to any ordinary judge; (iv) The arbitral tribunal will consist of three arbitrators; (v) The arbitration procedure will be confidential; (vi) The place of arbitration will be at the facilities of the Arbitration and Mediation Center of the Camara de Comercio de Quito; and, (vii) The arbitrators will decide in law according to Ecuadorian legislation.